Mediation

 

Throughout my working career I have demonstrated that I am a skilled communicator, which is why I gained my qualification as a civil, commercial and workplace mediator. My calm and analytical mind affords me the ability to translate complex issues into understandable solutions. Conflict in the workplace is common. Most of the time things can be sorted out with a chat, but when they can’t, they can soon take a turn for the worse: communication breaks down, other people get drawn in, and what begins as a difference of opinion can quickly become a significant problem for your organisation.

 

Disputes can occur at all levels: with colleagues, managers, within teams, and even between people several management levels apart. Line managers are often too close to the dispute to get involved and HR practitioners can often have a conflict of interest or may not be trusted by employees to maintain absolute confidentiality.

 

Mediation focuses on all parties getting what they want from their working relationships with others, and on moving forwards amicably with an agreement that everyone involved has contributed towards. It’s a discreet method of resolving disputes that can:  

• save the stress of prolonged disputes 

• save the costs and resources associated with disputes 

• reduce absenteeism by demonstrating organisational investment in finding a resolution

• provide recommendations for improvements in ways of working in improve productivity and workplace relationships.

 

My role helps to clarify the needs of the parties in conflict, helping them to distance themselves from the problem and focusing them towards the solution. 

 

For more information or to discuss what might be best for you, feel free to get in touch. 

 

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Wellbeing training and consultancy

 

Poor mental health is now the number one reason for staff absence. Mental health training offers a cost-effective way to promote good mental wellbeing in your organisation and at home. I have substantial experience in facilitation and training, and have developed wellness projects with a range of organisations.

 

A range of project that I worked on include:

• Training teacher wellbeing to Headteachers involved with the Teach First programme in the North West.

• Workshops for teacher trainers on working with masculinities and the role it plays for male teachers and their students.

• I delivered training for London museum for volunteers on recognising mental health for customers and building on communication and de-escalation for staff and volunteers.

• Workshops on stress and wellbeing for Manchester City Council, Greater Manchester Police and several private companies.

• A ‘walk in my shoes’ open day for a young people’s mental health project in Rochdale to showcase it’s impact faced with closure. This was to influence further funding with stakeholders and the local authority and led to the project remaining open.

• Psychologically informed environment training for Petrus. The concept of the training is that it creates an environment that makes use of methods, which are informed by psychological theories and frameworks. It informs the way in which staff members think about the problems that their residents face, or how risk protocols and policies are written.

 

For more information or to discuss what might be best for you, feel free to get in touch. 

 

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Consultative support sessions

 

These are a one off or regular sessions for those whose roles present psychological and interpersonal challenges.